HOLD
Home / How to use HOLDLET’S TAKE IT ONE STEP AT A TIME

Your first HOLD.
You’ve got this.

From “here’s the deal” to “all done.” A little guidance for buying, selling and working together.

Show me the steps
HOLD’s mascot on a mint scooter, ready to help you get going
01

Start with the details.

Say what you’re buying or working on, who’s involved, what it costs and when it’s due. Be clear about what a completed deal looks like.

  • Describe the item, service or project.
  • Agree on the amount and delivery dates.
  • For a project, set an amount and outcome for each milestone.
A SIMPLE EXAMPLE

A design project

First milestoneInitial designs
Second milestoneFinal files

Clear expectations, right from the start.

02

Make sure you both agree.

Give the other person time to read the agreement. Check the scope, amount, dates and milestones together before approving.

  • Ask about anything that isn’t clear.
  • Both people approve the terms before moving forward.

“Same page?”
“Same page.”

The details, agreed together.
03

Put the payment on HOLD.

The buyer or client funds the agreement. Review the amount and any fees shown before paying, then check the funding status in HOLD.

  • Use the payment instructions shown in your agreement.
  • Confirm the required funding is in place before work or delivery begins.
PAYMENT IN THE MIDDLE

Agreed first.
Funded next.

Payment stays on HOLD while the agreement moves forward.

04

Let the good work happen.

The seller delivers the item, or the service provider completes the agreed work. For a project, follow the milestones you set together.

  • Keep relevant delivery and work records.
  • Check each outcome against the agreement.
  • If something needs attention, raise it before approving a release.
ONE STEP AT A TIME

Make progress.
Keep it clear.

A delivery, a first draft, a finished milestone.

05

Review it. Then release it.

The buyer or client checks that the agreed terms have been met, then approves the payment release. With milestones, approve the completed stage and release its agreed amount.

  • Review the delivery or work before you approve.
  • Unreleased milestone funds stay on HOLD for the remaining stages.

A deal done.
A little peace of mind.

For the deal. And the people behind it.

A bump in the road?

Raise an issue and share the relevant details and evidence for review. Releases, refunds and cancellations follow the agreement and HOLD’s policies.

Get in touch
SEE IT COME TOGETHER

Give a little HOLD a go.

Three everyday examples.
Pick one to walk through.

Still have a question?

There’s room for that, too.

Talk to HOLD
A QUICK EXAMPLE

Let’s put it on HOLD.

Pick an everyday deal. See how it works.

Agreement approved
₦50,000Design project · 2 milestones
On HOLD₦0Released₦0

First, agree on the details.

You both approve what’s included, the delivery dates and the two ₦25,000 milestones.

1 of 3

An example of a HOLD agreement.